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Our values | Harbirk - Copenhagen Bus Tours

Values

Harbirk's Gazelle

Our values are more than just values. They are an important part of who we are and what we stand for. We actively use our values as tools in our everyday work.
 
You find Harbirk's values further down on the page.
 

Harbirk's service goals

  • To maintain a high degree of customer satisfaction and loyalty.
  • To always comply with the agreed travel itinerary.
  • To be responsible for every passenger.
  • To be reliable - even if a vehicle brakes down or a driver falls ill.
  • To ensure that our drivers and buses are easily recongnizable. Harbirk drivers carry uniform with name plate and our buses have the characteristic Harbirk decoration.

 

MORE THAN... SERVICE

At Harbirk we value the personal service and our focus is meeting our customers individual needs.

It is important to us that our customers positive experience start at first point of contact.

We go the extra mile to ensure that our customers get the best experience so we can welcome you in the bus another time. 

 

MORE THAN...­ A BUS COMPANY

Harbirk's Bustrafik is more than just a bus company. 

We want to be known as one of the leading companies at the forefront of the industry.

Harbirk will always be compliant with the strict rules and regulations of the bus transport industry.

Read about Harbirk as a work place 

MORE THAN... SAFETY

Passenger and driver safety is one of our main issues.

Our buses are all equipped with safety equipment such as seat belts and approved straps for securing wheel chairs whilst driving.

The company has a non-alcohol and non-smoking policy.

Read more about our safety measures

MORE THAN... THE ENVIRONMENT

It is important for Harbirk to take care of the environment and to meet the strict environmental requirements.

We are certified to drive in all environmental zones in Denmark i.e. Copenhagen and Frederiksberg as per. 1.9.2008 with more cities to come in the foreseeable future.

Read more about our environmental strategy